Support

Heavy Bandwidth & Storage Usage

Special arrangements for high-volume users. Learn about our flexible options for customers with heavy bandwidth and storage needs.

If you’re reading this, then you may already be among our small segment of SpinShot customers who generate more bandwidth or use more storage than 97% of our users. When you exceed your plan’s included storage or bandwidth limits, overage charges are added to your next invoice.

How overage billing works

Each plan includes a set amount of storage and bandwidth per month. If you exceed those limits before the end of your billing cycle, the excess usage is billed at overage rates. These charges appear as line items on your upcoming invoice.

Plan Included Storage Included Bandwidth Overage Rates
Professional 10 GB 10 GB $1.00/GB storage, $0.50/GB bandwidth
Business 200 GB 400 GB $1.00/GB storage, $0.50/GB bandwidth
Enterprise 500 GB 1,000 GB Tiered: storage $0.85→$0.65→$0.50/GB; bandwidth $0.45→$0.35→$0.25/GB (volume discounts)

For exact rates and plan details, see our pricing page.

Monitoring your usage

You can view your current storage and bandwidth usage in your account under Account > Usage. We recommend checking this periodically so you can plan for any overage charges or consider upgrading your plan if you consistently exceed your limits.

Can't find what you're looking for?

Search our knowledge base for specific topics and solutions.

Still have questions?

Our support team is here to help you get started with SpinShot.

Contact Support